Android, for the trades

Record yourself and the job at the same time

Tap Dual and hit record. The back camera films the leak while the front camera films you explaining it, in a small window. One video, on Android phones that support Dual.

Get InspectCam™ freeFree on Android, with no ads and no watermark on video.
InspectCam’s Dual screen in VIDEO on an Android phone under a kitchen sink: the back camera shows the garbage disposal, the drain pipe and the supply lines with Light on lit, and a small front-camera window at the bottom left shows a worker in a white hard hat and safety glasses.
The job on the big picture, you in the small window saying what’s wrong. Both are in the saved video. Photo credits.

By , developer of InspectCam™ · Published · Last updated

One take shows the customer the problem full size and you explaining it, so “which pipe?” gets answered before they call. The back light can stay on. No Dual button on the back camera means your phone can’t run two cameras at once.

A photo shows the drip. A text tries to explain it. The customer squints at one, misreads the other, and calls you back with questions. One video with the problem and your face explaining it answers most of them before they’re asked.

Show the problem and explain it in one clip

  1. Install InspectCam™ and open it. It opens on the back camera with the light already on, so you can see what you’re about to film.
  2. Tap VIDEO.
  3. Tap Dual on the rail down the right side. Your face shows up in a small window over the job.
  4. Find the problem first, then hit the red button and talk. Stop when you’re done. The video goes to your gallery, in an InspectCam™ folder.

No Dual button? Check you’re on the back camera. If it’s still missing, your phone won’t run both cameras at once. More on that below.

Try it once in the truck before the first job: record ten seconds, play it back, and check you can see your face and hear your voice.

What the customer gets

Get InspectCam™ free on Google Play. Nothing to pay for Dual, the light or video.

Why one video beats photos and a text

Customers trust what they can see. They rate a service call highest when the tech shows them, with pictures, video or drawings, what needs doing and how it turned out, Contracting Business notes.

What to say on camera

You don’t need a script. You need four things, in this order:

  1. Where. “Kitchen sink, under the left bowl.”
  2. What. “This slip nut on the trap is dripping. See the water on the cabinet floor.”
  3. Why it matters. “It’s been going a while. The cabinet floor is soft right here.”
  4. What you recommend. “New trap and nuts, and dry the cabinet out. About half an hour.”

Point at the problem with a finger or a screwdriver while you say it, and hold still on it for three seconds before you move on. Thirty to sixty seconds covers one problem. Two problems? Two clips.

Shots that work, trade by trade

An attic hatch slid open in a ceiling, with pink fiberglass insulation behind it.Attic
A crawl space with black plastic over the ground, standing water on it, and insulation between the joists above.Crawl space
Under a kitchen sink: braided supply lines and a black drain hose running up to the cabinet floor.Under the sink
A basement breaker panel with its cover off: two columns of breakers and the wires running into them.Panel
Deep in an engine bay: hoses, a metal bracket and a sticker on a part, lit by the phone light.Engine bay
A roofer in a red shirt and gloves kneeling on underlayment at the roof edge with a nail gun.Roof
Six places a customer can’t see for themselves, so a video with you explaining it does the most good. Photos: the attic, “Clever attic hatch” by BillSmith_03303, and the crawl space, “crawlspace” by ssukotash, CC BY 2.0, via Flickr (attic, crawl space); under the sink and the engine bay, from InspectCam™ screenshots; the panel, “20040508wiring-basement-panel” by davef3138, CC BY 2.0, via Wikimedia Commons; the roof, Patsy Lynch / FEMA, public domain, via Wikimedia Commons; all cropped

Updates for adjusters, landlords and the GC

Insurance. Amica’s guide to documenting home damage suggests a quick walk-through video, room by room, pointing out the major damage as you go. Shoot it before cleanup starts: a wide view of each room first, then the close-ups. With Dual, your explanation is on the same clip as the damage, not in a separate email.

Landlords and property managers. Move-in and move-out walkthroughs work best as one continuous, narrated tour, pointing out each flaw, Landager advises. We’d send it the same day. Keep the written checklist and signatures too; the video backs them up, it doesn’t replace them.

The GC and the office. “Day five, rough-in’s done, inspection’s Thursday,” said over thirty seconds of the work, beats a text and four photos nobody can place.

A basement hallway after a water loss, lit by a ceiling light, with green air movers and a dehumidifier running on the carpet and their cords trailing down the stairs. An empty apartment between tenants: gray carpet in the living room and a small kitchen with dark cabinets beyond it.
A water loss and an empty unit: two walkthroughs where a voice explaining each spot saves a phone call later. Photos: “Windy basement” by Andrew Magill, CC BY 2.0, via Flickr; Josh Lemmon / Unsplash; both cropped

Teach an apprentice from the job

Your hands on the work in the big picture, your face saying why. Film a real task once and the new hire can watch it again that night: how you set up, what you check first, what a bad one looks like next to a good one. Keep each clip to one task, and name the task at the start so it’s easy to find later.

Tips for a clear job video

Light the dark spots while you talk

In Dual the back light can stay on, so the attic or the cabinet is lit while you film. The front camera has no light of its own. In a dark space, your face in the small window stays dark.

InspectCam in VIDEO mode with both cameras on in an attic: the rear camera, with Light on lit, shows rafters and pink insulation between the joists, and the front-camera window at the bottom left is dark.
In a dark attic the back light does its job, and the front window stays black. Explain at the hatch, where there’s light on your face. Photo: “The R11 attic insulation” by Ryan McFarland, CC BY 2.0, via Flickr, cropped and shown as the camera view in InspectCam™’s own screen, controls from an earlier version. Phone frame: Android Studio device art (Apache 2.0).

Just need the light on in a regular video? How to turn on the flashlight while recording video covers the camera app you already have, on Android and iPhone. For photos with the light on, see flashlight and camera at the same time.

Send it to the customer

When you stop recording, the video is in your phone’s gallery, in an InspectCam™ folder. Send it the way you send any video: a text, an email, WhatsApp, or the app your office already uses.

Big files are the usual snag. Some messaging apps squash a long video or refuse it. If a clip won’t go, cut it shorter, or share a link from your cloud storage instead.

Every clip in its job Pro · Coming soon
With Pro, each photo and video goes into the job it belongs to, so the whole walkthrough is in one place when the customer or the adjuster asks.

Dual missing on your work phone?

Your phone decides, not the app. Android lets each phone say which of its cameras can run together, and some won’t pair the front and back. There, InspectCam™ hides Dual rather than show a button that fails. Our Pixel 6a and Galaxy S21 run Dual; our Pixel 4a 5G doesn’t. Our test phones, and why some can’t, are on the both-cameras explainer.

On a Galaxy? Samsung’s own Camera app may have a dual recording mode of its own. Here’s where Samsung keeps it.

Questions pros ask

Can I record myself and the job at the same time on Android?

If your phone allows two cameras at once, yes. In InspectCam™, tap Dual on the back camera and record: the job fills the picture and your face is in a small window. Our Pixel 6a and Galaxy S21 do it; our Pixel 4a 5G can’t.

How do I make a video estimate for a customer?

Film the problem with Dual on and say four things: where it is, what’s wrong, why it matters and what you recommend. Keep it to a minute or less per problem, then send it from your gallery. It works as a remote quote too: a first look before you drive out. The price can change after a site visit.

Does the saved video keep my face in it?

Yes. The video records both cameras, with the front camera as a small window over the job.

Can the light stay on while I film with both cameras?

The back light, yes. The front camera has no light, so in a dark space your face stays dark. Face a light, or explain at the hatch before you go in.

Is there a watermark on the video?

No. Videos carry no mark at all. Only photos get a small, faint InspectCam™ mark, in a corner.

Will it work for a long walkthrough?

It can, but two cameras plus the light run a phone hot. Break a long walkthrough into short clips, one room or one problem each. If it gets very hot, InspectCam™ turns the light off and the video keeps recording; tap the light once it cools.

Can I send the video to an adjuster or a landlord?

Yes. It saves to your gallery like any phone video, so send it however you normally do.

Is there an iPhone version?

The InspectCam™ iPhone app is coming soon. The newest iPhones have Apple’s Dual Capture built into the Camera app; the creators’ guide shows where it is.

Photo credits, top of the page: “Under Sink Garbage Disposal and White Pipes” by Tony Webster, CC BY 2.0, via Wikimedia Commons, cropped, labels blurred, shown as the camera view in InspectCam™’s own screen; Tima Miroshnichenko / Pexels, cropped. Phone frame: Android Studio device art (Apache 2.0).