Privacy policy: InspectCam

Effective: October 27, 2026

This policy covers the InspectCam app and its web pages.

Who we are

InspectCam is a trade name (DBA) of Zeek LLC ("we", "us"). Our developer name on Google Play is Zeek Labs.

Questions about your data: support@inspectcam.app.

The camera on your phone

The app uses your phone's camera, its microphone (for the sound in videos, and for Talk in Pro) and its motion sensor (for the level). With Pro's stamp, it also uses your location, if you allow it. Without an account, the photos and videos you take stay on your phone. We do not get them.

What we collect

• Your account: your email address and an account number. If you sign in with Google, also your Google name and profile photo link.
• Your company: its name, which button or screen in the app it was started from (so we can see which parts of the app bring people to Pro), the details on its reports (such as logo, phone, address, and your name and license number), and the email and role of each person in it or invited to it.
• Jobs: what you put in a company job, such as its address, notes, findings, a measured roof pitch, room sketches, your clients' and adjusters' names and contact details, and signatures.
• Your clients' details in jobs belong to your company. We keep them for it.
• Photos, videos and files: the photos, videos (with their sound), files and reports in your company's jobs, at the size your company chose, and smaller copies of them.
• Voice notes: when you hold Talk, the app records sound, such as your voice, for up to 2 minutes. Your phone's own speech recognizer writes out the words where it can, and you can fix them. The recording and the words are saved with the photo or video.
• Location, with Pro's stamp: if you allow location, and your company has not hidden it, the stamp writes the street address and GPS position onto each photo and video, and into the file. To find the street address, the phone sends the position to its address service (on most phones, Google's). The address and GPS go with the photo or video: to your company, into reports, onto share-link pages, and to anyone you send it to. They are printed in the picture itself, so anyone who sees the photo can read them, including a trade who sees it in their folder or with "Show the whole job". On the phone, the app also uses your position to put the jobs near you first and to fill in a new job's address.
• Photos sent with a link: anyone with a company's link or QR code can send photos and videos into a job, without an account. We keep what is sent, and the time and place stored in each photo if the browser keeps them. If the sender signs in on "Shared with me", we keep their email address, and with Google their name and profile photo link.
• Your plan: Google Play takes the payment and tells us the plan, its price and country, its order number, the code it gives each purchase (purchase token), when it renews, and any refund.
• The terms you accepted: which version of our terms you accepted, and when: when you start or join a company and when you buy a plan (with the app's version), and with each photo or video sent with a link.
• Use counts: for each person, each day, the files and bytes they uploaded and downloaded, and their requests; for each company, each day, what its share-link pages used; and for each share link, how many times its page was opened, and when first and last, not by whom.
• Technical data: your internet (IP) address. To check that a request comes from our app on a real phone, the app uses Google Play's integrity check. It, and the Google code that runs our sign-in and database, send Google details about the app and the phone, such as their versions and a security token.
• Share links: when you share a report by link, a copy of that report (its words, the photos it shows, small copies of its videos, its voice notes, its PDF and the company's logo) is kept on our server as a web page. We also keep who made the link (their account number), the company and job it is from, and when it was made and stopped.
• On our web pages: a cookie keeps you signed in. The browser keeps your email to show who is signed in, and the upload page keeps a random key to show what that phone sent.
• Tracking: no other company tracks you across sites through our app or web pages, except Google's sign-in code, which runs on our web sign-in pages under Google's privacy policy. Our pages do not respond to "Do Not Track" signals.
• Emails you send us: your email address, what you write, and the app and phone details the email includes.
• For the office's "Make report" (Pro): a push token for your phone and a random id for it, sent once you are in a company, used only so your company's office can ask this phone to make a report. No notification is shown. Deleted when you sign out, leave or are removed, and after 60 days unused.
• Questions you ask on our website: the name you give, your email address if you give it, your question, the page you asked it on, and when. Netlify, which hosts our website, receives the form and filters out spam, which can use your IP address and browser details.
• Listings you send us on our website: your business name if you give it, your website, your trade, city, what you use InspectCam for and the features you like, and, if you give them, your name and email address. Netlify receives the form and filters out spam, as for questions.

Why we use it

To run InspectCam for you: to sign you in, keep your company's jobs on its phones and computers, make reports, run your plan and its limits, email the owner about the plan, stop abuse, and answer you. To answer questions asked on our website, and to publish useful ones with their answers. To publish the listings businesses send us.

Who sees it

• People in your company, by their role. They see your name (the name on your reports, or the start of your email) on the photos and videos you add. For the work in a company's jobs, the company decides what is collected and who sees it. We keep it for the company.
• People you send photos, reports or links to.
• A share link: anyone who has the link can open its page, without signing in.
• Voice notes: your company's members can hear and read your voice notes. If your company sends a report with a code to listen, or shares it by link, anyone with that report or its link can hear its recordings until the link is stopped, until its job is deleted for good, or until the company's files can no longer be downloaded after its Pro ends (at least 30 days).
• Trades: a person who sent photos to a job and signed in on "Shared with me" sees what they sent, and the photos and videos the company put in their trade's folder, unless those are hidden from trades.
• Photos sent with a link: the company that owns the job. If the company turns on "Show the whole job", other senders to that job who signed in see them too.
• A question you ask on our website: we may publish it on that page with an answer, under your first name only. We never publish your email address.
• A listing you send us: we publish it on our website as you wrote it, under your business name (or without it if you left it blank). We never publish your name or email address.
• Our service providers, who process it for us:
  • Google: Firebase (sign-in, our database and server code, the integrity check), Google Play (payments, and the age check at Pro sign-in) and Gmail, our email inbox, which keeps the emails you send us.
  • Cloudflare: stores photos, videos, files and reports, runs our file server and its web pages, and keeps records of files, share links, web sign-ins and daily counts.
  • Porkbun: passes email sent to support@inspectcam.app on to our Gmail inbox.
  • Netlify: hosts our website, and receives the questions and listings sent on it.
  • Resend: sends our emails to a company's owner (the email address and the email's text).
• Authorities, when the law requires it.
• If another company takes over InspectCam, your data may go to it as part of the deal.

Data travels between the app, our web pages and our servers over HTTPS.

How long we keep it

• While your account and company exist, we keep what is described above.
• A job you delete: if you are the owner or an admin, or the job holds no colleague's work, it is deleted from our servers 7 days after it goes to the trash. If you are a member and the job holds a colleague's work, it comes back out of the trash after 7 days, and nothing is deleted. When a job is deleted for good, its share links stop too.
• When your company's plan ends: it has 30 days to download its files. Then we delete them, about 60 days after the plan ends, and only after we have emailed the owner a warning.
• Invitations: deleted 7 days after they expire.
• Web sign-ins: end after at most 60 days.
• After you delete your account: a record of the deletion, with your email, for about 2 hours, until the deletion is finished.
• Share links: the page and its files are kept until the link is stopped ("Stop sharing", the deletion of the account that made it, the deletion of its job for good after the trash, or by us after a report) or the company's files are deleted. Then its files are deleted. The record of who made the link (their account number) and when is kept, also after the account is deleted. So is the count of how many times its page was opened.
• Photos, videos and voice notes you remove from a job: they stay in your company's storage until the job is deleted. If you delete your account, your photos, videos and voice notes stay with your company.
• Copies in our database backups: for up to 30 days. Then they are gone.
• The terms you accepted: with your account while you are in a company, with each purchase record as long as it is kept, and with each photo or video sent with a link as long as it is kept.
• Daily counts (uploads, downloads, requests, and what share-link pages used): for up to 90 days. A person's are deleted with their account.
• Purchase records: Google Play's order number and purchase token, the plan, its price and country, its dates, and the app's and the terms' version, with the company's account number and a coded copy (SHA-256) of the buyer's account number, and no name or email. We keep them, also after the plan and the account end, for refunds, taxes and fraud checks.
• Logs of requests to our servers, with IP addresses: up to 30 days.
• Emails you send us: as long as we need them to help you, and to keep a record of what was said.
• Questions you ask on our website: we keep the form for up to 12 months, and your email address only until we have answered you. A question we publish stays on the page, under your first name, until you ask us to remove it.
• Listings: published until you ask us to remove it; the form we receive is kept for up to 12 months, and your email address only until we have checked your listing with you.
• If the law requires it, we may keep data longer than this.

See, change, download or delete your data

• See and change your company's data in the app. Download its files there, or on a computer in "My files".
• Delete your account in the app (Settings, Account, Delete account) or at files.inspectcam.app/delete. This deletes your account and sign-in. If you own your company and nobody else is in it, or you choose to delete it for everyone, the company goes too, with every copy of its jobs, photos, videos, files and reports on our server. Otherwise the jobs and photos you made stay with the company, with your account number on them, and reports already made keep what they show. Anything on your phones stays.
• Someone who sent photos with a link can delete their sign-in on "Shared with me", with "Delete my sign-in". The photos they sent stay in the company's job.
• Or write to support@inspectcam.app.

If you are in the EU or the UK

We are Zeek LLC (12303 Cyrus Way, Suite 106, Mukilteo, WA 98275, United States), a Washington company trading as InspectCam. Pro is sold only in the United States. If a company invites you, or you send photos to one, we handle your data for that company as described above. If you write to us, we use your email to answer you, because we have a real reason to answer you (a "legitimate interest" under EU and UK law). It reaches us through Porkbun, and Google's Gmail keeps it for us. We keep it as long as we need it to help you, and to keep a record of what was said. You can ask to see, correct or delete it, ask us to limit how we use it, or object, at support@inspectcam.app. You can complain to your data protection authority.

Children

InspectCam is a work tool. It is not directed at children under 13. Pro is for people 18 and over. When you sign in for Pro, the app asks Google Play whether your account belongs to someone under 18 or is supervised by a parent. If Google says so, you cannot use Pro.

Changes

We may change this policy. The new version is posted here with a new date.